The Pyronix DOORBELL/CAM is a smart HD video doorbell that allows you to receive real-time alerts from the front door and stay connected to home (Read more)
The Pyronix DOORBELL/CAM is a smart HD video doorbell that
allows you to receive real-time alerts from the front door and stay
connected to home; never missing a visitor or delivery again. With
the DoorbellCam’s inbuilt mic and speaker, welcoming visitors and
directing deliveries has never been easier, whether home or
away.
The battery-powered doorbell camera comes with Full-HD video,
130-degree wide-angle view, motion detection, real-time
notifications and push to talk function. With these helpful
features, users are able to see exactly what’s happening on the
doorstep and can answer the door, even when they’re not there.
There’s no need to regularly charge the DoorbellCam with its
large 6700 mAh battery. It can last up to six months on standby and
between two and three months with wake up 10 times a day. Low
battery notifications can be set to preference and the battery can
be recharged using the included cable.
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QUESTIONS AND ANSWERS
Get expert answers to questions specific to this product below or for more help visit our Q&A forum
Does it work with 5g
(Barbara V Kerr )
This requires a Wi-Fi connection for data.
(Callum )
Can this work with an existing mechanical chime?
(Janice )
This doorbell does not support other mechanical chimes. Pyronix offer a wireless chime for this function.
(Paul Jarvis )
Can you advise the width of the bell as I only have a narrow frame to mount it on. In Fact clarity on Height Width and depth would be useful .
Thanks.
(Ian Coupar )
The dimensions are 57 (w) x 41 (d) x 145 (h) mm.
(Nathan )
Are these completely wireless?
(Andrew )
Yes, they are battery powered and Wi-Fi. There are cable connections for an optional wired connection, but this is not necessary.
(Nathan )
How do I know when my video door bell is charging
(John Beal )
There is a small led next to the charging port that illuminates while the doorbell is charging
(Nathan )
Can I connect it with the existing phone app that I have for Pyronix Wireless Enforcer security system? or would it need a different app?
(Hu )
Yes, the Pyronix Doorbell and camera work in HomeControl 2.0 which is the recommended App for the alarm as well.
(Nathan )
Is there a wedge you can supply or recommend for installation to allow the camera to be angled?
(Tracy )
Pyronix doesn't have a wedge available for this doorbell at the moment. You can purchase universal smart doorbell wedges from eBay.
(Nathan )
Is this available in grey or just white ?
(Mark graham )
There is currently only one colour option for this doorbell.
(Paul Jarvis )
I have changed from EE to BT so doorbell no longer works. How do I rectify this
(Ann Munns )
We would recommend factory resetting this door bell and following the setup instructions in order to connect this to the new wifi router
(Paul JArvis )
What is the maximum/largest SD storage on the device?
(Lindy lee )
The Pyronix DOORBELL/CAM supports up to a 128GB MicroSD card.
(Nathan )
Can I fit this myself? Also how does it attach to a door or wall?
(John )
The Pyronix doorbell can be battery powered (built-in battery) making it ideal for DIY installation. The doorbell comes with a mounting plate that attaches to the wall or door frame first, then the doorbell attaches to the back-plate and is held in place by a retaining screw.
(Nathan )
Apart from an add on SD card, can the unit upload its footage to a cloud-based storage site? Are there other storage options?
(Michael Connolly )
The Pyronix doorbell currently only supports storage using an SD card and there are no other storage options available.
(Nathan )
Does the doorbell work on the hik connect app or the pro control app
(Jon )
The Pyronix Doorbell only works on the Pyronix Home Control 2.0 App. Pro-control will be phased out and replaced by Home Control in the near future.
(Nathan )
I've got Hikvision cameras and an NVR. Is this able to pair up to the NVR for recording?
(Ahsaf )
Our tech support guys have been unable to get the Pyronix doorbell working with a Hikvision NVR so you will need to use a MicroSD card for recording.
(Nathan )
Can this connect to a Pyronix alarm system directly or does all the communication happen over the cloud?
(Kev )
The Pyronix doorbell shares the same App as the Pyronix alarm system but there is no other linkage between the two beyond that
(Nathan )
Does Pyronix DOORBELL/CAM Smart HD Video Doorbell Camera support Onvif protocol ?
(Adam )
ONVIF compatibility isn't advertised for this model as Hikvision (Pyronix's parent company) are no longer ONVIF members. Many existing Hikvision and Pyronix models, however, still work with ONVIF but without specifically testing this we cannot guarantee compatibility.
(Nathan )
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Why buy from Connectec?
SUPPORT
Our technical support team are experienced installation engineers with years of field experience.
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[59] => 04:01:38; PREPARED; 0.000579; Cart\Cart; getProducts; SELECT c.*, pit.name AS product_inventory_type, pit.name AS type, pit.add_to_stock, pi.quantity AS product_inventory_quantity FROM ct_cart c LEFT JOIN ct_product_inventory pi ON pi.product_inventory_type_id = c.product_inventory_type_id AND pi.product_id = c.product_id LEFT JOIN ct_product_inventory_type pit ON pit.product_inventory_type_id = c.product_inventory_type_id WHERE c.api_id = ? AND c.customer_id = ? AND c.directory_id = ? AND c.session_id = ? ORDER BY c.sort_order ASC; 0|0|0|19829eaffe493dfb90787ae3cc666138
[60] => 04:01:38; PREPARED; 0.000258; Cart\Shipping; getArrivalDate; SELECT * FROM ct_shipping_method WHERE shipping_method_id = ?; 3
[61] => 04:01:38; PREPARED; 0.000245; Cart\Shipping; getTotalShipments; SELECT * FROM ct_shipping_method WHERE shipping_method_id = ?; 3
[62] => 04:01:38; PREPARED; 0.000326; Cart\Shipping; getTotalShipments; SELECT COUNT(DISTINCT order_id) AS total FROM ct_order_shipping_method osm LEFT JOIN ct_shipping_method sm ON sm.shipping_method_id = osm.shipping_method_id WHERE osm.shipping_method_id = ? AND osm.arrival_date = ?; 3|2025-05-08
[63] => 04:01:38; PREPARED; 0.000256; Cart\Shipping; getArrivalDates; SELECT * FROM ct_shipping_method WHERE shipping_method_id = ?; 3
[64] => 04:01:38; PREPARED; 0.000324; Cart\Shipping; getArrivalDate; SELECT * FROM ct_shipping_method WHERE shipping_method_id = ?; 3
[65] => 04:01:38; PREPARED; 0.000799; Cart\Shipping; getTotalShipments; SELECT * FROM ct_shipping_method WHERE shipping_method_id = ?; 3
[66] => 04:01:38; PREPARED; 0.000442; Cart\Shipping; getTotalShipments; SELECT COUNT(DISTINCT order_id) AS total FROM ct_order_shipping_method osm LEFT JOIN ct_shipping_method sm ON sm.shipping_method_id = osm.shipping_method_id WHERE osm.shipping_method_id = ? AND osm.arrival_date = ?; 3|2025-05-08
[67] => 04:01:38; PREPARED; 0.000661; Cart\Cart; getProducts; SELECT c.*, pit.name AS product_inventory_type, pit.name AS type, pit.add_to_stock, pi.quantity AS product_inventory_quantity FROM ct_cart c LEFT JOIN ct_product_inventory pi ON pi.product_inventory_type_id = c.product_inventory_type_id AND pi.product_id = c.product_id LEFT JOIN ct_product_inventory_type pit ON pit.product_inventory_type_id = c.product_inventory_type_id WHERE c.api_id = ? AND c.customer_id = ? AND c.directory_id = ? AND c.session_id = ? ORDER BY c.sort_order ASC; 0|0|0|19829eaffe493dfb90787ae3cc666138
[68] => 04:01:38; PREPARED; 0.000387; Cart\Shipping; getArrivalDate; SELECT * FROM ct_shipping_method WHERE shipping_method_id = ?; 1
[69] => 04:01:38; PREPARED; 0.000366; Cart\Shipping; getTotalShipments; SELECT * FROM ct_shipping_method WHERE shipping_method_id = ?; 1
[70] => 04:01:38; PREPARED; 0.000453; Cart\Shipping; getTotalShipments; SELECT COUNT(DISTINCT order_id) AS total FROM ct_order_shipping_method osm LEFT JOIN ct_shipping_method sm ON sm.shipping_method_id = osm.shipping_method_id WHERE osm.shipping_method_id = ? AND osm.arrival_date = ?; 1|2025-05-07
[71] => 04:01:38; PREPARED; 0.000375; Cart\Shipping; getArrivalDates; SELECT * FROM ct_shipping_method WHERE shipping_method_id = ?; 1
[72] => 04:01:38; PREPARED; 0.000300; Cart\Shipping; getArrivalDate; SELECT * FROM ct_shipping_method WHERE shipping_method_id = ?; 1
[73] => 04:01:38; PREPARED; 0.000341; Cart\Shipping; getTotalShipments; SELECT * FROM ct_shipping_method WHERE shipping_method_id = ?; 1
[74] => 04:01:38; PREPARED; 0.000419; Cart\Shipping; getTotalShipments; SELECT COUNT(DISTINCT order_id) AS total FROM ct_order_shipping_method osm LEFT JOIN ct_shipping_method sm ON sm.shipping_method_id = osm.shipping_method_id WHERE osm.shipping_method_id = ? AND osm.arrival_date = ?; 1|2025-05-07
[75] => 04:01:38; PREPARED; 0.000556; Cart\Cart; getProducts; SELECT c.*, pit.name AS product_inventory_type, pit.name AS type, pit.add_to_stock, pi.quantity AS product_inventory_quantity FROM ct_cart c LEFT JOIN ct_product_inventory pi ON pi.product_inventory_type_id = c.product_inventory_type_id AND pi.product_id = c.product_id LEFT JOIN ct_product_inventory_type pit ON pit.product_inventory_type_id = c.product_inventory_type_id WHERE c.api_id = ? AND c.customer_id = ? AND c.directory_id = ? AND c.session_id = ? ORDER BY c.sort_order ASC; 0|0|0|19829eaffe493dfb90787ae3cc666138
[76] => 04:01:38; PREPARED; 0.000313; Cart\Shipping; getArrivalDate; SELECT * FROM ct_shipping_method WHERE shipping_method_id = ?; 16
[77] => 04:01:38; PREPARED; 0.000356; Cart\Shipping; getTotalShipments; SELECT * FROM ct_shipping_method WHERE shipping_method_id = ?; 16
[78] => 04:01:38; PREPARED; 0.000375; Cart\Shipping; getTotalShipments; SELECT COUNT(DISTINCT order_id) AS total FROM ct_order_shipping_method osm LEFT JOIN ct_shipping_method sm ON sm.shipping_method_id = osm.shipping_method_id WHERE osm.shipping_method_id = ? AND osm.arrival_date = ?; 16|2025-05-07
[79] => 04:01:38; PREPARED; 0.000328; Cart\Shipping; getArrivalDates; SELECT * FROM ct_shipping_method WHERE shipping_method_id = ?; 16
[80] => 04:01:38; PREPARED; 0.000279; Cart\Shipping; getArrivalDate; SELECT * FROM ct_shipping_method WHERE shipping_method_id = ?; 16
[81] => 04:01:38; PREPARED; 0.000264; Cart\Shipping; getTotalShipments; SELECT * FROM ct_shipping_method WHERE shipping_method_id = ?; 16
[82] => 04:01:38; PREPARED; 0.000424; Cart\Shipping; getTotalShipments; SELECT COUNT(DISTINCT order_id) AS total FROM ct_order_shipping_method osm LEFT JOIN ct_shipping_method sm ON sm.shipping_method_id = osm.shipping_method_id WHERE osm.shipping_method_id = ? AND osm.arrival_date = ?; 16|2025-05-07
[83] => 04:01:38; PREPARED; 0.000524; Cart\Cart; getProducts; SELECT c.*, pit.name AS product_inventory_type, pit.name AS type, pit.add_to_stock, pi.quantity AS product_inventory_quantity FROM ct_cart c LEFT JOIN ct_product_inventory pi ON pi.product_inventory_type_id = c.product_inventory_type_id AND pi.product_id = c.product_id LEFT JOIN ct_product_inventory_type pit ON pit.product_inventory_type_id = c.product_inventory_type_id WHERE c.api_id = ? AND c.customer_id = ? AND c.directory_id = ? AND c.session_id = ? ORDER BY c.sort_order ASC; 0|0|0|19829eaffe493dfb90787ae3cc666138
[84] => 04:01:38; PREPARED; 0.000346; Cart\Shipping; getArrivalDate; SELECT * FROM ct_shipping_method WHERE shipping_method_id = ?; 17
[85] => 04:01:38; PREPARED; 0.000257; Cart\Shipping; getTotalShipments; SELECT * FROM ct_shipping_method WHERE shipping_method_id = ?; 17
[86] => 04:01:38; PREPARED; 0.000431; Cart\Shipping; getTotalShipments; SELECT COUNT(DISTINCT order_id) AS total FROM ct_order_shipping_method osm LEFT JOIN ct_shipping_method sm ON sm.shipping_method_id = osm.shipping_method_id WHERE osm.shipping_method_id = ? AND osm.arrival_date = ?; 17|2025-05-07
[87] => 04:01:38; PREPARED; 0.000260; Cart\Shipping; getArrivalDates; SELECT * FROM ct_shipping_method WHERE shipping_method_id = ?; 17
[88] => 04:01:38; PREPARED; 0.000222; Cart\Shipping; getArrivalDate; SELECT * FROM ct_shipping_method WHERE shipping_method_id = ?; 17
[89] => 04:01:38; PREPARED; 0.000235; Cart\Shipping; getTotalShipments; SELECT * FROM ct_shipping_method WHERE shipping_method_id = ?; 17
[90] => 04:01:38; PREPARED; 0.000482; Cart\Shipping; getTotalShipments; SELECT COUNT(DISTINCT order_id) AS total FROM ct_order_shipping_method osm LEFT JOIN ct_shipping_method sm ON sm.shipping_method_id = osm.shipping_method_id WHERE osm.shipping_method_id = ? AND osm.arrival_date = ?; 17|2025-05-07
[91] => 04:01:38; PREPARED; 0.000501; Cart\Cart; getProducts; SELECT c.*, pit.name AS product_inventory_type, pit.name AS type, pit.add_to_stock, pi.quantity AS product_inventory_quantity FROM ct_cart c LEFT JOIN ct_product_inventory pi ON pi.product_inventory_type_id = c.product_inventory_type_id AND pi.product_id = c.product_id LEFT JOIN ct_product_inventory_type pit ON pit.product_inventory_type_id = c.product_inventory_type_id WHERE c.api_id = ? AND c.customer_id = ? AND c.directory_id = ? AND c.session_id = ? ORDER BY c.sort_order ASC; 0|0|0|19829eaffe493dfb90787ae3cc666138
[92] => 04:01:38; PREPARED; 0.000286; Cart\Shipping; getArrivalDate; SELECT * FROM ct_shipping_method WHERE shipping_method_id = ?; 18
[93] => 04:01:38; PREPARED; 0.000319; Cart\Shipping; getTotalShipments; SELECT * FROM ct_shipping_method WHERE shipping_method_id = ?; 18
[94] => 04:01:38; PREPARED; 0.000399; Cart\Shipping; getTotalShipments; SELECT COUNT(DISTINCT order_id) AS total FROM ct_order_shipping_method osm LEFT JOIN ct_shipping_method sm ON sm.shipping_method_id = osm.shipping_method_id WHERE osm.shipping_method_id = ? AND osm.arrival_date = ?; 18|2025-05-07
[95] => 04:01:38; PREPARED; 0.000301; Cart\Shipping; getArrivalDates; SELECT * FROM ct_shipping_method WHERE shipping_method_id = ?; 18
[96] => 04:01:38; PREPARED; 0.000244; Cart\Shipping; getArrivalDate; SELECT * FROM ct_shipping_method WHERE shipping_method_id = ?; 18
[97] => 04:01:38; PREPARED; 0.000236; Cart\Shipping; getTotalShipments; SELECT * FROM ct_shipping_method WHERE shipping_method_id = ?; 18
[98] => 04:01:38; PREPARED; 0.000440; Cart\Shipping; getTotalShipments; SELECT COUNT(DISTINCT order_id) AS total FROM ct_order_shipping_method osm LEFT JOIN ct_shipping_method sm ON sm.shipping_method_id = osm.shipping_method_id WHERE osm.shipping_method_id = ? AND osm.arrival_date = ?; 18|2025-05-07
[99] => 04:01:38; PREPARED; 0.000550; Cart\Cart; getProducts; SELECT c.*, pit.name AS product_inventory_type, pit.name AS type, pit.add_to_stock, pi.quantity AS product_inventory_quantity FROM ct_cart c LEFT JOIN ct_product_inventory pi ON pi.product_inventory_type_id = c.product_inventory_type_id AND pi.product_id = c.product_id LEFT JOIN ct_product_inventory_type pit ON pit.product_inventory_type_id = c.product_inventory_type_id WHERE c.api_id = ? AND c.customer_id = ? AND c.directory_id = ? AND c.session_id = ? ORDER BY c.sort_order ASC; 0|0|0|19829eaffe493dfb90787ae3cc666138
[100] => 04:01:38; STANDARD; MEMCACHE; ModelCatalogInformation; getInformation; SELECT DISTINCT * FROM ct_information i LEFT JOIN ct_information_description id ON (i.information_id = id.information_id) WHERE i.information_id = 12 AND i.status = 1
[101] => 04:01:38; PREPARED; 0.000757; ModelCatalogProduct; getProductOnOrder; SELECT ip.inventory_id, s.name AS supplier, (ip.ordered - ip.received) AS ordered, ip.date_due, i.product_inventory_type_id FROM ct_inventory_product ip LEFT JOIN ct_inventory i ON i.inventory_id = ip.inventory_id LEFT JOIN ct_supplier s ON s.supplier_id = i.supplier_id WHERE ip.ordered > ip.received AND ip.product_id = ? AND i.direct = '' ORDER BY ip.date_due ASC; 17279
[102] => 04:01:38; PREPARED; 0.000329; ModelCatalogProduct; getProductImages; SELECT * FROM ct_product_image WHERE product_id = ? ORDER BY sort_order ASC; 17279
[103] => 04:01:38; PREPARED; 0.000311; ModelCatalogProduct; getProductVideos; SELECT name, youtube_id FROM ct_product_video WHERE product_id = ? ORDER BY sort_order ASC; 17279
[104] => 04:01:38; PREPARED; 0.000465; ModelCatalogVideo; getVideos; SELECT DISTINCT v.* FROM ct_video v LEFT JOIN ct_video_keyword vk ON v.video_id = vk.video_id WHERE 1 AND (LOCATE(vk.keyword, ?) > 0 OR vk.keyword IS NULL) AND (manufacturer_id = ? OR manufacturer_id = 0) ORDER BY v.name ASC; Pyronix DOORBELL/CAM Smart HD Video Doorbell Camera pyronix,ring,smart doorbell,video doorbell,wireless|75
[105] => 04:01:38; PREPARED; 0.000327; ModelCatalogProduct; getProductFiles; SELECT * FROM ct_product_file WHERE product_id = ? AND online = 1 ORDER BY sort_order ASC; 17279
[106] => 04:01:38; PREPARED; 0.000285; ModelCatalogProduct; getProductLinks; SELECT text, link FROM ct_product_link WHERE product_id = ? ORDER BY sort_order ASC; 17279
[107] => 04:01:38; PREPARED; 0.001671; ModelCatalogQuestion; getQuestions; SELECT q.question_id, q.reply_to, q.customer_id, q.author, q.text, q.date_added, c.firstname FROM ct_question q LEFT JOIN ct_customer c ON (c.customer_id = q.customer_id) WHERE q.product_id = ? AND q.status = '1' ORDER BY q.date_added DESC; 17279
[108] => 04:01:38; PREPARED; 0.001146; ModelCatalogProduct; getProductAddon; SELECT p.*, pa.addon_id, (SELECT GROUP_CONCAT(pv.variant_id SEPARATOR ',') FROM ct_product_variant pv WHERE pv.product_id = p.product_id GROUP BY pv.product_id ORDER BY pv.sort_order) AS variants FROM ct_product_addon pa LEFT JOIN ct_product p ON pa.addon_id = p.product_id LEFT JOIN ct_product_available pav ON pav.product_id = p.product_id AND pav.store_id = 1 LEFT JOIN ct_product_to_category p2c ON p2c.product_id = p.product_id AND p2c.primary_category = 1 AND p2c.store_id = ? WHERE pa.product_id = ? AND p.status > 1 AND p.date_available <= CURDATE() AND (p.eol = 0 OR pav.available > 0) AND p2c.category_id IS NOT NULL ORDER BY pa.sort_order ASC; 1|17279
[109] => 04:01:38; PREPARED; 0.001089; ModelCatalogProduct; getRelatedProducts; SELECT p2c.product_id FROM ct_product_to_category p2c LEFT JOIN ct_product p ON p.product_id = p2c.product_id WHERE p2c.category_id = (SELECT category_id FROM ct_product_to_category WHERE product_id = ? AND primary_category = 1 AND store_id = ?) AND p2c.product_id != ? AND p2c.store_id = ? AND p2c.primary_category = 1 AND p.eol = 0 AND p.status = 2 LIMIT 10; 17279|1|17279|1
[110] => 04:01:38; PREPARED; 0.000483; ModelCatalogReview; getProductRating; SELECT COALESCE(AVG(r.rating), 0) AS rating, COUNT(DISTINCT r.review_id) AS reviews FROM ct_review r WHERE r.product_id = ? AND r.status = '1'; 17279
[111] => 04:01:38; PREPARED; 0.000393; ModelCatalogReview; getReviewsByProductId; SELECT * FROM ct_review WHERE product_id = ? AND status = 1 ORDER BY helpful = 0, (((helpful +1) / (unhelpful +1)) * 100) DESC, helpful DESC, date_added DESC LIMIT 3; 17279
[112] => 04:01:38; PREPARED; 0.000284; ModelAccountFavourites; getFavourites; SELECT * FROM ct_customer_favourites WHERE customer_id = ?; 0
[113] => 04:01:38; PREPARED; 0.004941; ModelCatalogProduct; updateViewed; UPDATE ct_product SET viewed = (viewed + 1) WHERE product_id = ?; 17279
[114] => 04:01:38; PREPARED; 0.000716; Tracking; track; SELECT customer_id FROM ct_customer WHERE tracker = ?; 362f57eadc65a3e6148ffebd2b6238489a8708dee6e67d11f85995b9f0bc51d1
[115] => 04:01:38; PREPARED; 0.005203; Tracking; track; INSERT INTO ct_tracking SET tracker = ?, ip_address = ?, agent = ?, session_id = ?, customer_id = ?, referer = ?, url = ?, event_label = ?, event_value = ?, date_added = DATE(NOW()), time_added = TIME(NOW()); 362f57eadc65a3e6148ffebd2b6238489a8708dee6e67d11f85995b9f0bc51d1|18.119.142.123|Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; [email protected])|19829eaffe493dfb90787ae3cc666138|0||/security/access-control/smart-video-doorbells/pyronix-doorbell-cam-smart-hd-video-doorbell-camera|view_product|17279
[116] => 04:01:38; PREPARED; 0.000658; ModelCatalogReview; getReviewsByProductId; SELECT * FROM ct_review WHERE product_id = ? AND status = 1 ORDER BY helpful = 0, (((helpful +1) / (unhelpful +1)) * 100) DESC, helpful DESC, date_added DESC LIMIT 1; 17279
[117] => 04:01:38; PREPARED; MEMCACHE; getHtmlBlock; SELECT * FROM ct_html_block WHERE code = ? AND store_id = ?; why_buy|1
[118] => 04:01:38; PREPARED; MEMCACHE; getHtmlBlock; SELECT * FROM ct_html_block WHERE code = ? AND store_id = ?; product_qa_text|1
[119] => 04:01:38; PREPARED; MEMCACHE; getHtmlBlock; SELECT * FROM ct_html_block WHERE code = ? AND store_id = ?; product_review_text|1
[120] => 04:01:38; PREPARED; MEMCACHE; getHtmlBlock; SELECT * FROM ct_html_block WHERE code = ? AND store_id = ?; product_links_disclaimer|1
)
[DUPLIACTES] => Array
(
)
[TOTAL_EXECUTION_TIME] => 0.05542230606
)
Pyronix
Pyronix DOORBELL/CAM Smart HD Video Doorbell Camera
Pyronix HomeControl DoorbellCam
